How To Fix T5172 - Server &: Corresponding alert monitor object could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 172

• Message text: Server &: Corresponding alert monitor object could not be deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5172 - Server &: Corresponding alert monitor object could not be deleted ?

  The SAP error message T5172, which states "Server &: Corresponding alert monitor object could not be deleted," typically occurs in the context of SAP Alert Monitoring. This error indicates that there was an attempt to delete an alert monitor object, but the system was unable to complete the operation.
  Causes:
  
  
  Object Dependencies: The alert monitor object may have dependencies or references that prevent it from being deleted. For example, if there are active alerts or other configurations linked to the object, the system will not allow deletion.
  
  
  Authorization Issues: The user attempting to delete the object may not have the necessary authorizations to perform the deletion.
  
  
  System Errors: There could be underlying system issues or inconsistencies in the database that are preventing the deletion.
  
  
  Object Status: The object may be in a status that does not allow for deletion, such as being locked or in use.
  
  
  Solutions:
  
  
  Check Dependencies: Review the alert monitor object for any dependencies or active alerts. Ensure that all related objects are inactive or deleted before attempting to delete the monitor object.
  
  
  Authorization Check: Verify that the user has the appropriate authorizations to delete alert monitor objects. This may involve checking roles and permissions in the SAP system.
  
  
  System Consistency Check: Run consistency checks on the system to identify any underlying issues. This may involve using transaction codes like SE11 or SE14 to check database tables.
  
  
  Use Transaction Codes: Use transaction codes such as ALRTMON to manage alert monitor objects. This can provide more context on the object and its status.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ALRTMON (Alert Monitor) and ALRTDISP (Alert Display) for managing alerts.
  SAP Documentation: Review SAP documentation related to alert monitoring and management for best practices and troubleshooting steps.
  System Logs: Check system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.