How To Fix T5171 - User &1: No authorization for extension &2 + server &3

T5171 - Overview

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 171

• Message text: User &1: No authorization for extension &2 + server &3

What causes this issue?

User &V1& is not authorized to select the extension &V2& of the
telephony server &V3&.

How to fix this error?

Check whether the work center extension and the telephony server have
been specified correctly for this user.
If the specifications are correct, inform the administrator responsible
so that they can authorize the assignment between this user and this
extension/telephony server combination for the site.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5171 - User &1: No authorization for extension &2 + server &3 ?

  The SAP error message T5171 indicates that a user does not have the necessary authorization to access a specific extension on a particular server. This error typically arises in scenarios where users are trying to access certain functionalities or data that require specific permissions.
  
  Cause:
  
  Missing Authorizations: The user does not have the required authorization object or role assigned to access the specified extension.
  Role Assignment Issues: The roles assigned to the user may not include the necessary permissions for the extension in question.
  Server-Specific Restrictions: The error may also occur if there are server-specific restrictions that prevent access to the extension.
  
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user and ensure that the necessary roles that include the required authorizations are assigned.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after the error occurs to analyze the authorization check. This will show you which