How To Fix T5173 - Server &: Corresponding alert monitor object could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 173

• Message text: Server &: Corresponding alert monitor object could not be deleted

What causes this issue?

The object belonging to the server '&V1&' in the alert monitor was to be
deleted.
However, this action is not possible from this SAP application server.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The functionality of the telephone integration is not affected by the
fact that the action failed.
After an SAP system restart automatically the alert monitor object
no longer exists.
If you want to wait until the next system restart, you can also delete
the alert monitor object directly from the alert monitor environment
(Tools -> CCMS, Control/Monitoring -> Alert Monitor 4.x).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5173 - Server &: Corresponding alert monitor object could not be deleted ?

  The SAP error message T5173, which states "Server &: Corresponding alert monitor object could not be deleted," typically occurs in the context of the SAP Alert Monitor. This error indicates that there is an issue with deleting an alert monitor object, which could be due to various reasons.
  Causes:
  
  Object Locking: The alert monitor object may be locked by another process or user, preventing deletion.
  Dependencies: The object may have dependencies or references that need to be resolved before it can be deleted.
  Authorization Issues: The user attempting to delete the object may not have the necessary authorizations to perform the deletion.
  System Errors: There may be underlying system errors or inconsistencies in the database that are preventing the deletion.
  Configuration Issues: Incorrect configuration settings in the alert monitor or related components may lead to this error.
  
  Solutions:
  
  Check Locks: Use transaction code SM12 to check for any locks on the object. If you find any locks, you may need to wait for them to be released or contact the user who holds the lock.
  Review Dependencies: Investigate if there are any dependencies associated with the alert monitor object. You may need to delete or modify these dependencies first.
  Authorization Check: Ensure that the user has the necessary authorizations to delete the alert monitor object. You can check this using transaction SU53 or by consulting with your security team.
  System Consistency Check: Run a consistency check on the system to identify any underlying issues. You can use transaction codes like SE11 or SE14 to check database objects.
  Consult Logs: Check the system logs (transaction SLG1) for any additional error messages or information that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (Lock Entries), SLG1 (Application Log), and SU53 (Authorization Check).
  Documentation: Review SAP documentation related to the Alert Monitor and its configuration to ensure that everything is set up correctly.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the T5173 error in SAP.