How To Fix SWUO105 - Internal error in KPro (establishing URL for saving)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWUO - Business Workflow: Office Integration

• Message number: 105

• Message text: Internal error in KPro (establishing URL for saving)

What causes this issue?

The Knowledge Provider cannot establish the URL for storing the
document.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_WF_DOC_SAVED OBJECT DOKU ID TX

Procedure for System Administrators

Possible causes:
System has no access to file server (if there is one)
Database table memory capacity is used up

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWUO105 - Internal error in KPro (establishing URL for saving) ?

  The SAP error message SWUO105, which indicates an "Internal error in KPro (establishing URL for saving)," typically occurs in the context of the SAP Workflow and Knowledge Provider (KPro) when there is an issue with the configuration or the underlying system components that handle document storage and retrieval.
  Causes:
  
  Configuration Issues: The KPro configuration may not be set up correctly, leading to problems when trying to establish a URL for saving documents.
  Missing or Incorrect MIME Types: If the MIME types for the documents being processed are not correctly defined, it can lead to errors.
  Authorization Problems: The user or service account may not have the necessary permissions to access the KPro services or the underlying storage.
  Network Issues: Problems with network connectivity or incorrect URLs can prevent the system from reaching the document storage location.
  System Bugs: There may be bugs or inconsistencies in the SAP system that lead to this error.
  
  Solutions:
  
  Check KPro Configuration: Review the KPro settings in transaction KPRO or OAC0 to ensure that all configurations are correct, including the storage system and URL settings.
  Verify MIME Types: Ensure that the MIME types for the documents you are trying to save are correctly defined in the system. You can check this in transaction SICF or OAC0.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to perform the actions related to KPro. You can use transaction SU53 to analyze authorization issues.
  Test Network Connectivity: Ensure that the network connection to the document storage location is stable and that the URLs are correct. You can use tools like ping or telnet to test connectivity.
  Review SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KPRO, OAC0, SICF, and SLG1 for configuration and troubleshooting.
  Documentation: Review SAP documentation related to KPro and document management for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the SWUO105 error in your SAP environment.