How To Fix SWUO106 - Internal error in KPro (saving document content)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWUO - Business Workflow: Office Integration

• Message number: 106

• Message text: Internal error in KPro (saving document content)

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE NA_WF_DOC_SAVED OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWUO106 - Internal error in KPro (saving document content) ?

  The SAP error message SWUO106, which indicates an "Internal error in KPro (saving document content)," typically arises in the context of the Knowledge Provider (KPro) component of SAP. This error can occur during operations involving document management, such as saving or retrieving documents in the SAP system.
  Causes:
  
  Configuration Issues: Incorrect configuration of the KPro settings or document management system (DMS) can lead to this error.
  Database Issues: Problems with the underlying database, such as connectivity issues or corruption, can cause failures in saving document content.
  Authorization Problems: Insufficient authorizations for the user trying to perform the operation may lead to this error.
  System Bugs: There may be bugs or inconsistencies in the SAP system or the specific version you are using.
  Content Repository Issues: Problems with the content repository settings or the connection to the content repository can also trigger this error.
  
  Solutions:
  
  Check Configuration: Review the KPro and DMS configuration settings to ensure they are correctly set up. This includes checking the content repository settings.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any connectivity issues or errors in the database logs.
  User Authorizations: Verify that the user has the necessary authorizations to perform the operation. Check roles and permissions related to document management.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  Recreate the Document: If the error occurs with a specific document, try recreating the document or saving it in a different format to see if the issue persists.
  Contact SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (for content repository settings) and SLG1 (for logging).
  Documentation: Review SAP documentation related to KPro and DMS for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the SWUO106 error in your SAP environment.