How To Fix SWUO103 - Internal error (name of class not defined)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWUO - Business Workflow: Office Integration

• Message number: 103

• Message text: Internal error (name of class not defined)

What causes this issue?

An object can only be created in the Knowledge Provider (KPro) if its
underlying class is defined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_WF_DOC_SAVED OBJECT DOKU ID TX

Procedure for System Administrators

Check the installation of the Knowledge Provider.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWUO103 - Internal error (name of class not defined) ?

  The SAP error message SWUO103, which states "Internal error (name of class not defined)," typically occurs in the context of workflow management within SAP systems. This error indicates that there is an issue with the workflow configuration, specifically related to a class that is expected to be defined but is not found in the system.
  Causes:
  
  Missing Class Definition: The class that is referenced in the workflow definition may not exist in the system or may have been deleted.
  Incorrect Configuration: The workflow might be incorrectly configured, pointing to a class that is not valid or has been renamed.
  Transport Issues: If the workflow was transported from one system to another, the class definition may not have been included in the transport request.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to access the class.
  
  Solutions:
  
  
  Check Class Definition:
  
  Use transaction code SE24 (Class Builder) to check if the class mentioned in the error message exists.
  If it does not exist, you may need to create it or restore it from a backup.
  
  
  
  Review Workflow Configuration:
  
  Use transaction code SWDD (Workflow Builder) to review the workflow definition.
  Ensure that all classes referenced in the workflow are correctly defined and accessible.
  
  
  
  Transport Request Verification:
  
  If the workflow was transported, check the transport request to ensure that all necessary objects, including classes, were included.
  If not, you may need to transport the missing class or redefine it in the target system.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the workflow has the necessary authorizations to access the class and execute the workflow.
  You can use transaction SU53 to analyze authorization issues.
  
  
  
  Debugging:
  
  If the issue persists, you may need to debug the workflow to identify the exact point of failure. Use transaction SWI1 to analyze workflow instances and check for errors.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to workflow errors for any specific patches or updates that may address this issue.
  Documentation: Review SAP documentation on workflow management for best practices in configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the SWUO103 error and implement a solution to resolve it.