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How To Fix SWU_NOTIF007 - Work item &: Send ok


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SWU_NOTIF - Workflow: E-Mail Notifications RSWUWFML*

  • Message number: 007

  • Message text: Work item &: Send ok

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SWU_NOTIF007 - Work item &: Send ok ?

    The SAP error message SWU_NOTIF007 typically indicates that there is an issue related to the workflow notification system in SAP. This message is often associated with the workflow engine and can occur in various scenarios, particularly when dealing with work items and notifications.

    Cause:

    The error message SWU_NOTIF007 can be caused by several factors, including:

    1. Configuration Issues: The workflow configuration may not be set up correctly, leading to problems in sending notifications.
    2. Missing or Incorrect Email Settings: If the email settings in the SAP system are not configured properly, notifications may fail to send.
    3. User Settings: The user settings for the recipient of the notification may not be correctly defined, or the user may not have the necessary authorizations.
    4. System Errors: There may be underlying system errors or issues with the SAP workflow engine that prevent notifications from being processed correctly.

    Solution:

    To resolve the SWU_NOTIF007 error, you can take the following steps:

    1. Check Workflow Configuration:

      • Ensure that the workflow is correctly configured in transaction code SWDD (Workflow Builder).
      • Verify that the relevant workflow templates are active and correctly defined.
    2. Review Email Settings:

      • Check the email configuration in transaction code SCOT (SAPconnect Administration).
      • Ensure that the SMTP settings are correctly configured and that the email server is reachable.
    3. User Settings:

      • Verify the user settings for the recipient of the notification. Check if the user has a valid email address and that their communication settings are correctly defined in transaction code SU01 (User Maintenance).
      • Ensure that the user has the necessary authorizations to receive notifications.
    4. Check Workflow Logs:

      • Use transaction code SWI1 (Work Item Selection) to check the work item logs for any additional error messages or details that can help diagnose the issue.
      • Look for any specific error messages related to the notification process.
    5. Test Notification Sending:

      • You can test the notification sending process by manually triggering a workflow or using transaction SWU3 (Automatic Workflow Customizing) to check the settings.
    6. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes:

      • SWDD: Workflow Builder
      • SCOT: SAPconnect Administration
      • SU01: User Maintenance
      • SWI1: Work Item Selection
      • SWU3: Automatic Workflow Customizing
    • SAP Documentation: Refer to the official SAP documentation for detailed information on workflow configuration and troubleshooting.

    • SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the underlying cause of the SWU_NOTIF007 error message in your SAP system.

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