How To Fix SWU_NOTIF006 - & work items were read. None were sent

SAP Error Message - Details

• Message type: E = Error

• Message class: SWU_NOTIF - Workflow: E-Mail Notifications RSWUWFML*

• Message number: 006

• Message text: & work items were read. None were sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWU_NOTIF006 - & work items were read. None were sent ?

  The SAP error message SWU_NOTIF006 typically indicates that there are no work items available to be sent to the specified recipients in the workflow. This can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes:
  
  No Work Items Available: The most straightforward reason is that there are simply no work items in the workflow queue that meet the criteria for sending notifications.
  Workflow Configuration Issues: There may be issues with the workflow configuration, such as incorrect settings or missing steps that prevent work items from being generated.
  User Assignment Issues: The users who are supposed to receive the notifications may not be correctly assigned to the work items or may not have the necessary authorizations.
  Background Job Issues: If the workflow is supposed to be triggered by a background job, there may be issues with the job itself, such as it not being scheduled or failing to execute.
  Technical Errors: There could be technical issues in the SAP system, such as database problems or inconsistencies in the workflow definitions.
  
  Solutions:
  
  Check Work Item Availability: Verify if there are any work items in the workflow inbox for the users. You can do this by checking the transaction code SWI1 (Work Item Selection) to see if there are any items available.
  Review Workflow Configuration: Ensure that the workflow is correctly configured. Check the workflow definition in transaction SWDD (Workflow Builder) to ensure all steps are correctly defined and activated.
  User Assignments: Check the user assignments for the work items. Ensure that the users are correctly assigned and have the necessary authorizations to receive and process the work items.
  Check Background Jobs: If the workflow is triggered by a background job, check the job status in transaction SM37 (Job Monitoring) to ensure it is running successfully.
  Review Workflow Logs: Use transaction SWI2_FREQ to check the workflow logs for any errors or warnings that might indicate what went wrong.
  System Health Check: Perform a general health check of the SAP system to ensure there are no underlying technical issues affecting workflow processing.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWDD: Workflow Builder
  SWI2_FREQ: Workflow Log
  SM37: Job Monitoring
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to the error message or workflow processing.
  Documentation: Review SAP documentation on workflow management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the SWU_NOTIF006 error and implement a solution to resolve the issue. If the problem persists, consider reaching out to SAP support for further assistance.