How To Fix SWU_NOTIF005 - Error when sending work item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SWU_NOTIF - Workflow: E-Mail Notifications RSWUWFML*

• Message number: 005

• Message text: Error when sending work item &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWU_NOTIF005 - Error when sending work item &1 ?

  The SAP error message SWU_NOTIF005 typically occurs in the context of SAP Business Workflow when there is an issue with sending a work item notification. This error can arise due to various reasons, such as configuration issues, missing settings, or problems with the underlying communication infrastructure.
  Cause:
  
  Missing or Incorrect Configuration: The workflow notification settings may not be properly configured in the system.
  User Settings: The user who is supposed to receive the notification may not have the correct settings or may not be set up to receive notifications.
  Communication Issues: There may be issues with the communication infrastructure, such as problems with the SMTP settings for email notifications.
  Authorization Issues: The user may not have the necessary authorizations to send notifications.
  Technical Issues: There could be technical issues with the SAP system itself, such as missing components or errors in the workflow definition.
  
  Solution:
  
  
  Check Workflow Configuration:
  
  Go to transaction code SWU3 to check the workflow configuration settings.
  Ensure that the settings for sending notifications are correctly configured.
  
  
  
  Verify User Settings:
  
  Check the user settings for the recipient of the notification. Ensure that the user has the correct email address and notification preferences set up.
  Use transaction code SU01 to check the user profile.
  
  
  
  Review SMTP Configuration:
  
  Check the SMTP settings in transaction code SCOT. Ensure that the email configuration is correct and that the mail server is reachable.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to send notifications. You can use transaction code SU53 to check for authorization issues.
  
  
  
  Review Workflow Definition:
  
  Check the workflow definition to ensure that it is correctly set up and that all necessary steps are defined.
  
  
  
  Check System Logs:
  
  Use transaction code SLG1 to check the application logs for any additional error messages that may provide more context about the issue.
  
  
  
  Test Notification Sending:
  
  You can test the notification sending functionality by creating a simple workflow and checking if notifications are sent successfully.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWU3: Workflow Configuration
  SU01: User Maintenance
  SCOT: SMTP Configuration
  SLG1: Application Log
  SWI1: Work Item Selection
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on SAP Business Workflow and notification settings.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.