How To Fix SWU_NOTIF004 - Work item &1 has no selected agent. Send not possible

SWU_NOTIF004 - Overview

• Message type: E = Error

• Message class: SWU_NOTIF - Workflow: E-Mail Notifications RSWUWFML*

• Message number: 004

• Message text: Work item &1 has no selected agent. Send not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWU_NOTIF004 - Work item &1 has no selected agent. Send not possible ?

  The SAP error message SWU_NOTIF004 indicates that a work item does not have a selected agent, which means that the system cannot determine who should process the work item. This can occur in various scenarios, particularly in workflow management where tasks are assigned to users or groups.
  
  Cause:
  
  No Agent Assigned: The work item does not have an agent assigned to it. This can happen if the workflow definition does not specify an agent or if the agent determination logic fails.
  User Inactive: The user who is supposed to process the work item may be inactive or not authorized to receive the work item.
  Missing Organizational Data: The organizational data required for agent determination may be missing or incorrectly configured.
  Workflow 
  Configuration Issues: There may be issues in the workflow configuration that prevent the correct determination of agents.
  
  
  Solution:
  
  Check Workflow Definition: Review the workflow definition to ensure that agents are correctly defined. Make sure that the