How To Fix SWR271 - Forwarding information found

SAP Error Message - Details

• Message type: E = Error

• Message class: SWR - Business Workflow: WAPI Interfaces

• Message number: 271

• Message text: Forwarding information found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWR271 - Forwarding information found ?

  The SAP error message SWR271 ("Forwarding information found") typically occurs in the context of workflow processing in SAP. This message indicates that there is forwarding information associated with a workflow item, which may affect how the workflow is processed or displayed.
  Cause:
  The error can arise due to several reasons, including:
  
  Forwarding Settings: A user may have set up forwarding for their workflow items, which means that the items are being redirected to another user or group.
  Incomplete Workflow Configuration: The workflow may not be properly configured to handle the forwarding information.
  User Status: The user who is supposed to process the workflow item may have a status that prevents them from doing so (e.g., they are on leave or have left the organization).
  
  Solution:
  To resolve the SWR271 error, you can take the following steps:
  
  
  Check Forwarding Settings:
  
  Go to the user’s workflow settings and check if there is any forwarding set up. You can do this by navigating to the user’s profile in the SAP system and reviewing the workflow forwarding settings.
  If forwarding is not needed, you can remove or deactivate it.
  
  
  
  Review Workflow Configuration:
  
  Ensure that the workflow is correctly configured to handle forwarded items. This may involve checking the workflow definition and ensuring that all necessary steps and conditions are properly set up.
  
  
  
  User Status Check:
  
  Verify the status of the user who is supposed to process the workflow item. If they are on leave or unavailable, consider reassigning the workflow item to another user who can process it.
  
  
  
  Use Transaction SWI1:
  
  You can use transaction SWI1 (Work Item Selection) to view the work items and their statuses. This can help you identify any issues related to the forwarding of items.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on workflow management and error handling.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They can provide more specific guidance based on your system configuration and the context of the error.
  
  
  
  Related Information:
  
  Workflow Management: Understanding how workflows are managed in SAP can help in troubleshooting similar issues.
  User Profiles: Familiarize yourself with user profile settings, especially regarding workflow forwarding and delegation.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to address the SWR271 error and ensure that workflow items are processed correctly.