How To Fix SWR273 - Agents found

SAP Error Message - Details

• Message type: E = Error

• Message class: SWR - Business Workflow: WAPI Interfaces

• Message number: 273

• Message text: Agents found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWR273 - Agents found ?

  The SAP error message SWR273 indicates that there are agents found in the system that are not properly configured or are in an inconsistent state. This message typically arises in the context of SAP Workflow, where agents are responsible for executing tasks or processes.
  Cause:
  
  Inconsistent Agent Configuration: The agents may not be correctly assigned to the workflow tasks.
  Missing or Inactive Users: The users assigned as agents may be inactive or not exist in the system.
  Authorization Issues: The agents may not have the necessary authorizations to execute the workflow tasks.
  Technical Issues: There may be underlying technical issues in the workflow configuration or the system itself.
  
  Solution:
  
  
  Check Agent Assignment:
  
  Go to the workflow definition and verify the agent assignment for the tasks. Ensure that the correct users or user groups are assigned.
  
  
  
  Verify User Status:
  
  Check the status of the users assigned as agents. Ensure they are active and have valid user profiles in the system.
  
  
  
  Review Authorizations:
  
  Ensure that the agents have the necessary authorizations to perform the tasks assigned to them. You can use transaction codes like SU53 to analyze authorization issues.
  
  
  
  Reconfigure Workflow:
  
  If the agents are still not functioning correctly, consider reconfiguring the workflow or reassigning the agents.
  
  
  
  Check for Technical Issues:
  
  Look for any technical issues in the workflow configuration. You can use transaction SWI1 to analyze workflow instances and check for errors.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that may address specific issues related to the SWR273 message. SAP Notes often provide patches or workarounds for known issues.
  
  
  
  System Logs:
  
  Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWI2_DIAG: Workflow Diagnosis
  SWU3: Automatic Workflow Customizing
  SU53: Authorization Check
  
  
  
  Documentation: Refer to SAP Help documentation for Workflow Management for detailed guidance on configuring agents and workflows.
  
  
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify the root cause of the SWR273 error and implement the necessary solutions to resolve it.