How To Fix SWR275 - Work item of type &1 cannot be set aside

SAP Error Message - Details

• Message type: E = Error

• Message class: SWR - Business Workflow: WAPI Interfaces

• Message number: 275

• Message text: Work item of type &1 cannot be set aside

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWR275 - Work item of type &1 cannot be set aside ?

  The SAP error message SWR275 indicates that a work item of a specific type cannot be set aside. This typically occurs in the context of SAP Business Workflow, where work items represent tasks that need to be processed by users.
  Cause:
  The error can arise due to several reasons, including:
  
  
  Work Item Status: The work item may be in a status that does not allow it to be set aside. For example, if the work item is already completed or has been processed in a way that prevents it from being set aside.
  
  
  Authorization Issues: The user may not have the necessary authorizations to set aside the work item. This can happen if the user lacks the required roles or permissions in the SAP system.
  
  
  Workflow Configuration: There may be specific configurations in the workflow that prevent certain work items from being set aside. This could be due to the workflow design or settings that dictate how work items are handled.
  
  
  System Errors: There could be underlying system issues or inconsistencies that are causing the error.
  
  
  Solution:
  To resolve the SWR275 error, you can take the following steps:
  
  
  Check Work Item Status: Verify the status of the work item. If it is already completed or in a state that does not allow it to be set aside, you may need to take a different action.
  
  
  Review Authorizations: Ensure that the user attempting to set aside the work item has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust user roles if needed.
  
  
  Workflow Configuration Review: Check the workflow configuration to see if there are any settings that prevent the work item from being set aside. This may require the assistance of a workflow administrator or consultant.
  
  
  System Logs and Traces: Look into system logs (transaction SLG1) or workflow traces (transaction SWI1) for more detailed error messages or information that can help diagnose the issue.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific work item type and workflow to understand any limitations or special handling required.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection with Frequency), and SWI2_DURA (Work Item Selection with Duration) for monitoring and managing work items.
  Workflow Administration: Understanding the basics of SAP Workflow (transaction SWDD for workflow definition) can help in troubleshooting and configuring workflows effectively.
  User Roles and Authorizations: Review the roles assigned to users in transaction PFCG to ensure they have the necessary permissions for workflow actions.
  
  By following these steps, you should be able to diagnose and resolve the SWR275 error effectively.