How To Fix SWR270 - Started work items found

SAP Error Message - Details

• Message type: E = Error

• Message class: SWR - Business Workflow: WAPI Interfaces

• Message number: 270

• Message text: Started work items found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWR270 - Started work items found ?

  The SAP error message SWR270 ("Started work items found") typically occurs in the context of workflow management within SAP systems. This message indicates that there are work items that have been started but not completed, which can lead to issues in workflow processing.
  Cause:
  
  Incomplete Workflow Execution: The workflow may have been started but not completed due to various reasons such as user inaction, system errors, or process interruptions.
  User Lock: The user who is supposed to process the work item may be locked or unavailable.
  Technical Issues: There may be technical issues in the system that prevent the workflow from progressing.
  Configuration Issues: Incorrect configuration of the workflow or the underlying business processes can lead to work items being stuck.
  
  Solution:
  
  Check Work Item Status: Use transaction code SWI1 to check the status of the work items. This will help you identify which work items are started and why they are not completed.
  Process Work Items: If the work items are pending user action, ensure that the responsible users are notified to complete them.
  Analyze Workflow Logs: Use transaction code SWI2_DIAG to analyze the workflow logs for any errors or issues that may have occurred during execution.
  Reprocess Work Items: If necessary, you can reprocess the work items using transaction code SWIA (for administrator actions) to complete or delete the work items.
  Check User Locks: Ensure that the users responsible for processing the work items are not locked or facing any access issues.
  Review Workflow Configuration: If the issue persists, review the workflow configuration and ensure that all necessary steps and conditions are correctly defined.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWIA: Administration of Work Items
  SWI2_DIAG: Workflow Diagnosis
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the workflow or the error message.
  Documentation: Refer to SAP Help documentation for detailed information on workflow management and troubleshooting.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation and resolution.