How To Fix SWR268 - Forwarded work items found

SWR268 - Overview

• Message type: E = Error

• Message class: SWR - Business Workflow: WAPI Interfaces

• Message number: 268

• Message text: Forwarded work items found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWR268 - Forwarded work items found ?

  The SAP error message SWR268 ("Forwarded work items found") typically occurs in the context of SAP Business Workflow. This message indicates that there are work items that have been forwarded to another user or agent, but the system has detected that these work items are still pending or unresolved.
  
  Cause:
  
  Forwarding of Work Items: The error usually arises when a user forwards their work items to another user, but the forwarded work items are still in the original user's inbox or are not being processed correctly.
  Workflow 
  Configuration Issues: There may be issues with the workflow configuration or the way the work items are being managed within the workflow.
  User Status: The user who forwarded the work items may have changed their status or may no longer be active, leading to complications in processing the work items.
  System Errors: There could be underlying system errors or inconsistencies in the workflow database.
  
  
  Solution:
  
  Check Work Item Status: Review