How To Fix SWR267 - Work items from resubmission found

SAP Error Message - Details

• Message type: E = Error

• Message class: SWR - Business Workflow: WAPI Interfaces

• Message number: 267

• Message text: Work items from resubmission found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWR267 - Work items from resubmission found ?

  The SAP error message SWR267, which states "Work items from resubmission found," typically occurs in the context of workflow management within SAP systems. This error indicates that there are work items that have been resubmitted for processing, and the system is alerting you to this situation.
  Cause:
  
  Resubmission of Work Items: This error usually arises when a work item that was previously processed or completed is being resubmitted for some reason. This could happen due to a manual intervention, a system error, or a workflow configuration issue.
  Workflow Configuration Issues: If the workflow is not configured correctly, it may lead to unexpected behavior, including the resubmission of work items.
  System Errors: Sometimes, system errors or interruptions during the processing of work items can lead to them being marked for resubmission.
  
  Solution:
  
  Check Workflow Logs: Review the workflow logs to identify the specific work items that are causing the error. This can provide insights into why they were resubmitted.
  Analyze Work Item Status: Check the status of the work items in question. If they are in a state that allows for resubmission, you may need to manually intervene to resolve the issue.
  Review Workflow Configuration: Ensure that the workflow is configured correctly. Look for any settings that might cause work items to be resubmitted unnecessarily.
  Error Handling: Implement proper error handling in your workflows to manage exceptions and prevent unnecessary resubmissions.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates that can resolve the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to monitor and manage work items.
  Workflow Administration: Familiarize yourself with the workflow administration tools in SAP, such as transaction SWU3 (Automatic Workflow Customizing) and SWU0 (Workflow Administration).
  Documentation: Review SAP documentation related to workflow management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and resolve the SWR267 error in your SAP system.