How To Fix SWR257 - Substitute activated

SAP Error Message - Details

• Message type: E = Error

• Message class: SWR - Business Workflow: WAPI Interfaces

• Message number: 257

• Message text: Substitute activated

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWR257 - Substitute activated ?

  The SAP error message SWR257, which states "Substitute activated," typically occurs in the context of workflow management within SAP systems. This message indicates that a substitute has been activated for a user in the workflow, meaning that another user is temporarily taking over the responsibilities of the original user.
  Cause:
  
  Substitution Configuration: The user for whom the workflow is set up has a substitute defined in the system. This can happen when a user is on leave or unavailable, and a substitute is assigned to handle their tasks.
  Workflow Settings: The workflow may be configured to automatically activate substitutes based on certain conditions or settings.
  
  Solution:
  
  
  Check Substitution Settings: 
  
  Go to the transaction code SWUS (Substitution Management) to review the substitution settings for the user. Ensure that the correct substitute is assigned and that the dates for the substitution are valid.
  
  
  
  Review Workflow Configuration:
  
  If you are a workflow administrator, check the workflow configuration to see if the substitution is intended. You may need to adjust the workflow settings if the substitution is not desired.
  
  
  
  User Communication:
  
  Inform the original user and the substitute about the activation of the substitute. Ensure that both parties are aware of their responsibilities during this period.
  
  
  
  Deactivate Substitute:
  
  If the substitute is no longer needed, you can deactivate it in the substitution management settings. This will stop the workflow from routing tasks to the substitute.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on managing substitutions and workflows.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SWUS: Substitution Management
  SWI1: Work Item Selection
  SWI2_DI: Work Item Display
  
  
  Workflow Monitoring: Use transaction SWI1 to monitor workflow items and see how they are being processed, including any substitutions.
  User Profiles: Check user profiles and roles to ensure that the substitute has the necessary permissions to perform the tasks assigned to them.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting SAP Notes for specific guidance related to your version of SAP.