How To Fix SWR249 - User decision read

SAP Error Message - Details

• Message type: E = Error

• Message class: SWR - Business Workflow: WAPI Interfaces

• Message number: 249

• Message text: User decision read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWR249 - User decision read ?

  The SAP error message SWR249 ("User decision read") typically occurs in the context of SAP Workflow. This error indicates that there is an issue with reading user decisions in a workflow instance. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Workflow Instance Issues: The workflow instance may be in an inconsistent state or may have been terminated improperly.
  Authorization Problems: The user may not have the necessary authorizations to read or process the workflow decision.
  Database Issues: There may be issues with the database that prevent the workflow from accessing the necessary data.
  Configuration Errors: Incorrect configuration of the workflow or the user decision step may lead to this error.
  Missing or Inactive Workflow: The workflow definition may be missing or inactive in the system.
  
  Solutions:
  
  Check Workflow Instance: Use transaction code SWI1 (Work Item Selection) to check the status of the workflow instance. Look for any inconsistencies or errors in the workflow log.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and process the workflow. You can check this using transaction SU53 to analyze authorization issues.
  Database Consistency: Check the database for any inconsistencies or issues. You may need to run database consistency checks or consult your database administrator.
  Workflow Configuration: Review the configuration of the workflow and the user decision step. Ensure that all necessary settings are correctly configured.
  Activate Workflow: If the workflow definition is inactive, activate it using transaction SWDD (Workflow Builder).
  Check for Updates: Ensure that your SAP system is up to date with the latest support packages and notes, as there may be fixes for known issues related to this error.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWDD: Workflow Builder
  SWI2_FREQ: Work Item Selection for Recurrent Work Items
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for documentation on workflows and user decisions to understand the expected behavior and configuration.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.