How To Fix SWR251 - User decision ended

SAP Error Message - Details

• Message type: E = Error

• Message class: SWR - Business Workflow: WAPI Interfaces

• Message number: 251

• Message text: User decision ended

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWR251 - User decision ended ?

  The SAP error message SWR251 ("User decision ended") typically occurs in the context of workflow processing in SAP. This message indicates that a user decision step in a workflow has been completed, but the workflow could not proceed due to various reasons. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  User Decision Not Completed: The user may not have completed the decision step, leading to the workflow being unable to proceed.
  Workflow Configuration Issues: There may be issues with the workflow configuration, such as missing or incorrect settings in the workflow definition.
  Authorization Issues: The user may not have the necessary authorizations to complete the workflow step.
  Technical Errors: There could be underlying technical issues, such as database problems or system errors that prevent the workflow from processing correctly.
  Timeouts: The workflow may have timed out if the user took too long to respond to the decision.
  
  Solutions:
  
  Check User Decision: Ensure that the user has completed the decision step. If the decision was made but not processed, check the workflow log for any errors.
  Review Workflow Configuration: Verify the workflow configuration in transaction SWDD (Workflow Builder) to ensure that all steps are correctly defined and that there are no missing elements.
  Check Authorizations: Ensure that the user has the necessary authorizations to execute the workflow. This can be checked in transaction SU53 or by consulting with your security team.
  Analyze Workflow Logs: Use transaction SWI1 (Work Item Selection) or SWI2_FREQ to analyze the workflow logs and identify any errors or issues that occurred during processing.
  System Health Check: Perform a system health check to identify any underlying technical issues that may be affecting workflow processing.
  Timeout Settings: Review and adjust any timeout settings related to the workflow if applicable.
  
  Related Information:
  
  Transaction Codes:
  
  SWDD: Workflow Builder for designing and modifying workflows.
  SWI1: Work Item Selection for monitoring work items.
  SWI2_FREQ: For analyzing workflow instances.
  
  
  SAP Notes: Check SAP Notes related to workflow issues for any known bugs or patches that may address the problem.
  Documentation: Refer to SAP Help documentation for workflows to understand the configuration and troubleshooting steps better.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.