How To Fix SWR239 - Internal error when determining deadline status

SAP Error Message - Details

• Message type: E = Error

• Message class: SWR - Business Workflow: WAPI Interfaces

• Message number: 239

• Message text: Internal error when determining deadline status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWR239 - Internal error when determining deadline status ?

  The SAP error message SWR239, which states "Internal error when determining deadline status," typically occurs in the context of SAP Workflow. This error indicates that there is an issue with the workflow processing, particularly related to the determination of deadlines for tasks or activities within the workflow.
  Causes:
  
  Configuration Issues: There may be misconfigurations in the workflow settings or in the deadline monitoring settings.
  Data Inconsistencies: Inconsistent or missing data in the workflow instance or related business objects can lead to this error.
  Custom Code: If there are custom enhancements or modifications in the workflow, they might be causing unexpected behavior.
  System Bugs: There could be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow configuration settings to ensure that all parameters are set correctly. Pay special attention to deadline monitoring settings.
  Analyze Workflow Logs: Use transaction codes like SWI1 (Work Item Selection) or SWI2_DIAG (Workflow Diagnosis) to analyze the workflow logs and identify any specific issues or inconsistencies.
  Review Custom Code: If there are any custom developments related to the workflow, review the code for potential issues that could lead to this error.
  Check for SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates that resolve the issue.
  Test in Development Environment: If possible, replicate the issue in a development or test environment to further analyze the problem without affecting production.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2_DIAG, and SWI6 for workflow monitoring and diagnosis.
  SAP Notes: Regularly check for updates and notes related to workflow errors in the SAP Support Portal.
  Documentation: Review SAP documentation on workflow management and deadline monitoring for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SWR239 error in your SAP system.