How To Fix SWP124 - Error in the Workflow Manager Factory (work item to be started: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SWP - WFM: Messages

• Message number: 124

• Message text: Error in the Workflow Manager Factory (work item to be started: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWP124 - Error in the Workflow Manager Factory (work item to be started: &1 ?

  The SAP error message SWP124 indicates that there is an issue in the Workflow Manager Factory, specifically related to starting a work item. The message typically appears when there is a problem with the workflow configuration or execution.
  Cause:
  
  Workflow Definition Issues: The workflow definition may be incomplete or incorrectly configured. This could include missing steps, incorrect event triggers, or invalid conditions.
  Authorization Problems: The user attempting to start the work item may not have the necessary authorizations to execute the workflow.
  System Configuration: There may be issues with the system configuration, such as missing or incorrect settings in the workflow environment.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues that prevent the workflow from being executed.
  
  Solution:
  
  
  Check Workflow Definition:
  
  Review the workflow definition in the SAP Business Workflow (transaction SWDD) to ensure that all steps and conditions are correctly defined.
  Validate that all necessary objects (like tasks, events, etc.) are correctly linked and activated.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the workflow. This can be checked using transaction SU53 or by reviewing the user's roles and profiles.
  
  
  
  Check System Configuration:
  
  Verify the configuration settings for the workflow environment. This includes checking the workflow settings in transaction SWU3 (Automatic Workflow Customizing) to ensure everything is set up correctly.
  
  
  
  Analyze Technical Logs:
  
  Use transaction SLG1 to check the application logs for any related error messages that could provide more context on the issue.
  Check the system logs (transaction SM21) for any errors that occurred around the time the workflow was attempted to be started.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the workflow using transaction SWI1 (Work Item Selection) to trace the execution and identify where it fails.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the SWP124 error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWU3: Automatic Workflow Customizing
  SWWI1: Work Item Selection
  SLG1: Application Log
  SM21: System Log
  
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on SAP Business Workflow and troubleshooting common issues.
  
  
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SWP124 error in the Workflow Manager Factory.