How To Fix SWN087 - Workflow Inbox

SAP Error Message - Details

• Message type: E = Error

• Message class: SWN - WF Notif: Messages

• Message number: 087

• Message text: Workflow Inbox

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWN087 - Workflow Inbox ?

  The SAP error message SWN087 typically relates to issues with the Workflow Inbox, specifically indicating that there is a problem with the workflow notifications or the configuration of the workflow system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Configuration Issues: The workflow inbox may not be properly configured in the SAP system. This can include missing settings in the workflow configuration or issues with the workflow definition itself.
  Authorization Problems: The user may not have the necessary authorizations to access the workflow inbox or to perform actions on the workflows.
  Technical Errors: There may be underlying technical issues, such as problems with the database, network issues, or system performance problems that prevent the inbox from functioning correctly.
  Missing or Inactive Workflow: The specific workflow that the user is trying to access may not be active or may not exist in the system.
  
  Solutions:
  
  
  Check Configuration: 
  
  Verify the configuration settings for the workflow inbox in transaction code SWN1 (Workflow Notification Configuration).
  Ensure that the workflow definitions are correctly set up and activated.
  
  
  
  Review Authorizations:
  
  Use transaction code SU53 to check for authorization issues after attempting to access the inbox.
  Ensure that the user has the necessary roles and authorizations to access the workflow inbox and perform required actions.
  
  
  
  Check Workflow Logs:
  
  Use transaction code SWI1 to check the workflow logs for any errors or issues related to the specific workflow.
  Look for any error messages that may provide more context on the issue.
  
  
  
  System Performance:
  
  Check the system performance and ensure that there are no underlying issues affecting the SAP system's ability to process workflows.
  Monitor system logs for any errors that may indicate performance issues.
  
  
  
  Recreate or Activate Workflow:
  
  If the specific workflow is missing or inactive, consider recreating it or activating it through transaction SWDD (Workflow Builder).
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address the specific error message or provide patches and updates.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWN1: Workflow Notification Configuration
  SWI1: Workflow Overview
  SWDD: Workflow Builder
  SU53: Authorization Check
  
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on workflows and the workflow inbox.
  
  
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.