How To Fix SWF_RUN_SERVICES015 - Attachment not found (Id='&1')

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN_SERVICES - Workflow: Services

• Message number: 015

• Message text: Attachment not found (Id='&1')

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN_SERVICES015 - Attachment not found (Id='&1') ?

  The SAP error message SWF_RUN_SERVICES015, which states "Attachment not found (Id='&1')", typically occurs in the context of SAP Workflow when the system is unable to locate an attachment that is expected to be associated with a workflow item. This can happen for various reasons, such as the attachment being deleted, the ID being incorrect, or issues with the document management system.
  Causes:
  
  Deleted Attachments: The attachment may have been deleted from the system after it was linked to the workflow.
  Incorrect Attachment ID: The ID referenced in the workflow may be incorrect or malformed.
  Document Management Issues: There may be issues with the Document Management System (DMS) or the storage location of the attachments.
  Authorization Issues: The user may not have the necessary permissions to access the attachment.
  System Configuration: There may be configuration issues in the workflow or document management settings.
  
  Solutions:
  
  Verify Attachment ID: Check the workflow instance and ensure that the attachment ID is correct. You can do this by reviewing the workflow logs or details.
  Check for Deletion: Confirm whether the attachment has been deleted. If it has, you may need to reattach the document or restore it from a backup if available.
  Review Document Management Settings: Ensure that the Document Management System is properly configured and that the attachments are stored in the correct location.
  Check User Authorizations: Verify that the user has the necessary permissions to access the attachment. This may involve checking roles and authorizations in the SAP system.
  Workflow Configuration: Review the workflow configuration to ensure that it is set up correctly and that there are no issues with the workflow definition.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SWI1 (Work Item Selection) to analyze the workflow instances and their attachments.
  Workflow Logs: Use transaction SWI2_DIAG to diagnose workflow issues and view detailed logs.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with the error details and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.