How To Fix SWF_RUN_SERVICES016 - Work item '&1' not acessible

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN_SERVICES - Workflow: Services

• Message number: 016

• Message text: Work item '&1' not acessible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN_SERVICES016 - Work item '&1' not acessible ?

  The SAP error message SWF_RUN_SERVICES016 indicates that a work item is not accessible. This can occur for several reasons, and understanding the cause is essential for resolving the issue. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Work Item Deletion: The work item may have been deleted or completed, making it inaccessible.
  Authorization Issues: The user may not have the necessary authorizations to access the work item.
  Workflow Configuration: There may be issues with the workflow configuration or the workflow instance itself.
  Database Issues: There could be database inconsistencies or issues that prevent access to the work item.
  User Lock: The user may be locked or inactive in the system.
  
  Solutions:
  
  
  Check Work Item Status:
  
  Use transaction code SWI1 or SWI2 to check the status of the work item. If it has been completed or deleted, you will need to look for alternative actions.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to access the work item. This can be checked using transaction code SU53 to analyze authorization failures.
  
  
  
  Review Workflow Configuration:
  
  Check the workflow configuration in transaction SWDD (Workflow Builder) to ensure that the workflow is correctly set up and that the work item is still valid.
  
  
  
  Database Consistency Check:
  
  Perform a consistency check on the database to ensure that there are no issues. This may require the help of a Basis administrator.
  
  
  
  User Status:
  
  Check if the user is locked or inactive. This can be done using transaction code SU01 to view user details.
  
  
  
  Reprocess Work Items:
  
  If the work item is stuck or in an error state, you may need to reprocess it. This can be done using transaction SWIA (Work Item Administration).
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWI2: Work Item Overview
  SWDD: Workflow Builder
  SWIA: Work Item Administration
  SU53: Authorization Check
  SU01: User Maintenance
  
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on workflows and work item management.
  
  
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify the cause of the SWF_RUN_SERVICES016 error and implement a suitable solution. If the issue persists, consider reaching out to your SAP support team for further assistance.