How To Fix SWF_RUN689 - System error: Database record &2 can not be update in table &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 689

• Message text: System error: Database record &2 can not be update in table &1

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN689 - System error: Database record &2 can not be update in table &1 ?

  The SAP error message SWF_RUN689 indicates that there is a problem with updating a database record in a specific table. This error typically occurs in the context of workflow processing, where the system is trying to update a record but encounters an issue that prevents the update from being successful.
  Cause:
  The error can be caused by several factors, including:
  
  
  Database Locking: The record you are trying to update may be locked by another transaction or user, preventing the update from being executed.
  
  
  Authorization Issues: The user or process attempting to perform the update may not have the necessary authorizations to modify the record in the specified table.
  
  
  Data Integrity Issues: There may be constraints or triggers in the database that are preventing the update due to data integrity rules.
  
  
  Technical Issues: There could be underlying technical issues such as database corruption, connectivity problems, or issues with the SAP application server.
  
  
  Incorrect Workflow Configuration: The workflow may be incorrectly configured, leading to attempts to update records that should not be modified.
  
  
  Solution:
  To resolve the SWF_RUN689 error, you can take the following steps:
  
  
  Check Database Locks:
  
  Use transaction code SM12 to check for any locks on the database record. If you find locks, you may need to wait for them to be released or contact the user who holds the lock.
  
  
  
  Review Authorizations:
  
  Ensure that the user or process has the necessary authorizations to update the specified table. You can use transaction code SU53 to check for authorization issues after the error occurs.
  
  
  
  Examine Data Integrity:
  
  Check for any data integrity constraints that may be preventing the update. This may involve reviewing the table structure and any associated triggers or constraints.
  
  
  
  Check Workflow Configuration:
  
  Review the workflow configuration to ensure that it is set up correctly and that it is not attempting to perform invalid operations on the database.
  
  
  
  Consult Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context about the failure.
  
  
  
  Database Administration:
  
  If you suspect a technical issue with the database, consult your database administrator to check for any underlying problems, such as corruption or connectivity issues.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM12 (Display and Delete Locks)
  SU53 (Authorization Check)
  SLG1 (Application Log)
  
  
  
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance, providing them with the error message details and any relevant logs.
  
  
  By following these steps, you should be able to identify the root cause of the SWF_RUN689 error and implement a solution to resolve it.