How To Fix SWF_RUN687 - System error: Method call &1->&2 (->check default trace &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 687

• Message text: System error: Method call &1->&2 (->check default trace &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN687 - System error: Method call &1->&2 (->check default trace &3) ?

  The SAP error message SWF_RUN687 indicates that there is a system error related to a method call in the workflow. This error typically occurs when there is an issue with the execution of a workflow task, which can be due to various reasons such as configuration issues, missing authorizations, or problems with the underlying business logic.
  Cause:
  
  
  Method Call Failure: The error message specifies that a method call failed. This could be due to:
  
  The method not being implemented correctly.
  The method being called on an object that is not in the expected state.
  Incorrect parameters being passed to the method.
  
  
  
  Configuration Issues: There may be issues with the workflow configuration, such as incorrect task definitions or missing workflow templates.
  
  
  Authorization Problems: The user executing the workflow may not have the necessary authorizations to perform the action.
  
  
  System Issues: There could be underlying system issues, such as database connectivity problems or system resource limitations.
  
  
  Business Logic Errors: There may be errors in the business logic that the workflow is trying to execute.
  
  
  Solution:
  
  
  Check the Default Trace: The error message suggests checking the default trace (transaction code ST01 or ST22) for more detailed information about the error. This can provide insights into what went wrong during the method call.
  
  
  Review Workflow Configuration: 
  
  Ensure that the workflow is correctly configured.
  Check the task definitions and workflow templates for any inconsistencies.
  
  
  
  Check Authorizations: Verify that the user executing the workflow has the necessary authorizations to perform the actions defined in the workflow.
  
  
  Debugging: If you have access to the development environment, you can debug the workflow to identify where the error occurs. This may involve setting breakpoints in the method being called.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on similar issues.
  
  
  System Health Check: Perform a system health check to ensure that there are no underlying issues affecting the SAP system's performance.
  
  
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with the error details and any relevant logs.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  ST01 (System Trace)
  ST22 (Dump Analysis)
  SWI1 (Work Item Selection)
  SWI2_FREQ (Work Item Overview)
  
  
  
  Documentation: Review SAP documentation related to workflows and method calls for additional context and troubleshooting steps.
  
  
  Community Forums: Check SAP Community forums or other SAP-related discussion platforms for similar issues and solutions shared by other users.
  
  
  By following these steps, you should be able to diagnose and resolve the SWF_RUN687 error in your SAP system.