How To Fix SWF_RUN685 - Appointment &1 was not created (reference time is initial)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 685

• Message text: Appointment &1 was not created (reference time is initial)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN685 - Appointment &1 was not created (reference time is initial) ?

  The SAP error message SWF_RUN685 indicates that an appointment was not created because the reference time is initial. This typically occurs in the context of workflow management or scheduling within SAP systems, particularly when dealing with tasks that require a specific time reference for appointment creation.
  Cause:
  The primary cause of this error is that the system is attempting to create an appointment without a valid reference time. This can happen due to several reasons:
  
  Missing Data: The reference time field is not populated in the workflow or task data.
  Incorrect Configuration: The workflow or task configuration may not be set up correctly, leading to the absence of a reference time.
  Data Entry Error: There may have been an oversight during data entry, resulting in the reference time being left blank.
  
  Solution:
  To resolve the SWF_RUN685 error, you can take the following steps:
  
  
  Check Workflow Configuration:
  
  Review the workflow configuration to ensure that all necessary fields, including the reference time, are correctly defined and populated.
  
  
  
  Validate Input Data:
  
  Ensure that the data being passed to the workflow includes a valid reference time. This may involve checking the input parameters or data sources that feed into the workflow.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the workflow execution to identify where the reference time is being set or missed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources related to the specific workflow or task you are working with. This may provide insights into required fields and configurations.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Workflow Management: Familiarize yourself with the workflow management tools and settings in SAP, as understanding how appointments and tasks are scheduled can help prevent similar issues in the future.
  User Training: Ensure that users involved in creating or managing workflows are adequately trained on the importance of populating all required fields, including reference times.
  
  By following these steps, you should be able to identify the cause of the SWF_RUN685 error and implement a solution to prevent it from occurring in the future.