How To Fix SWF_RUN688 - System error: Database record &2 does not exist in table &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 688

• Message text: System error: Database record &2 does not exist in table &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN688 - System error: Database record &2 does not exist in table &1 ?

  The SAP error message SWF_RUN688 indicates that there is a problem with a database record that is expected to exist but cannot be found. This error typically occurs in the context of workflow processing, where the system is trying to access a specific record in a database table, but the record is missing or has been deleted.
  Cause:
  
  Missing Record: The most common cause is that the record identified by the key (in this case, &2) does not exist in the specified table (indicated by &1). This could happen if the record was deleted or never created.
  Data Inconsistency: There may be inconsistencies in the database due to incomplete transactions or errors during data processing.
  Workflow Configuration Issues: If the workflow is not properly configured or if there are changes in the workflow definitions that are not reflected in the database, this error can occur.
  Transport Issues: If the workflow definitions or related objects were transported from one system to another, and the necessary data was not included, this could lead to missing records.
  
  Solution:
  
  Check Database Records: Verify if the record exists in the specified table. You can do this by executing a SQL query or using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the contents of the table.
  Recreate Missing Records: If the record is indeed missing, you may need to recreate it. This could involve re-running a transaction that creates the record or manually inserting it if appropriate.
  Review Workflow Configuration: Check the workflow configuration to ensure that all necessary objects and definitions are correctly set up. You can use transaction SWDD (Workflow Builder) to review and adjust the workflow.
  Check for Transport Issues: If the issue arose after a transport, ensure that all necessary objects and data were included in the transport request. You may need to re-transport or manually adjust the configurations.
  Consult Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: 
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SLG1: Application Log
  SE11: Data Dictionary
  SE16: Data Browser
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with the error message details and any relevant logs.
  
  By following these steps, you should be able to diagnose and resolve the SWF_RUN688 error in your SAP system.