How To Fix SWF_RUN690 - System error: Database record &2 can not be update in table &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 690

• Message text: System error: Database record &2 can not be update in table &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN690 - System error: Database record &2 can not be update in table &1 ?

  The SAP error message SWF_RUN690 indicates that there is a problem with updating a database record in a specific table. This error typically occurs in the context of workflow processing, where the system is trying to update a record but encounters an issue that prevents the update from being successful.
  Causes:
  
  Database Locking: The record you are trying to update may be locked by another transaction or user. This can happen if another process is currently accessing the same record.
  Authorization Issues: The user or process attempting to perform the update may not have the necessary authorizations to modify the record in the specified table.
  Data Integrity Issues: There may be constraints or triggers in the database that prevent the update from being executed, such as foreign key constraints or other integrity checks.
  Technical Issues: There could be underlying technical issues, such as database corruption, connectivity problems, or issues with the SAP application server.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the database record. If you find a lock, you may need to wait for the other transaction to complete or, if appropriate, release the lock.
  Review Authorizations: Ensure that the user or process has the necessary authorizations to update the record. You can check this using transaction SU53 to analyze authorization failures.
  Data Consistency Check: Verify the integrity of the data in the table. You can use transaction SE11 to check the table structure and constraints. If there are issues, you may need to correct the data or adjust the constraints.
  Check for Technical Issues: Review the system logs (transaction SM21) and short dumps (transaction ST22) for any related errors that might provide more context on the issue. If you suspect a technical issue, you may need to involve your Basis team to investigate further.
  Retry the Operation: Sometimes, simply retrying the operation after a short period can resolve transient issues, especially if they are related to locking.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (lock entries), SU53 (authorization check), SE11 (data dictionary), SM21 (system log), and ST22 (dump analysis).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Workflow Monitoring: Use transaction SWI1 or SWI2_FREQ to monitor workflow instances and identify any stuck or problematic workflows that may be causing the error.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.