How To Fix SWF_RUN621 - Unable to restart Workflow (Status <> 'ERROR')

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 621

• Message text: Unable to restart Workflow (Status <> 'ERROR')

What causes this issue?

A workflow instance can only be restarted after an error if the error
was propagated to all sub workflow instances. This error propagation was
not fully executed for the selected workflow.

System Response

The action was aborted.

How to fix this error?

Check whether the selected work item with the ID '&V1&' and the
top-level item with the ID '&V2&' has the status 'ERROR'.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN621 - Unable to restart Workflow (Status <> 'ERROR') ?

  The SAP error message SWF_RUN621 "Unable to restart Workflow (Status <> 'ERROR')" typically occurs when there is an attempt to restart a workflow that is not in an error state. This error indicates that the workflow is in a status that does not allow it to be restarted, such as "Completed," "In Process," or "Cancelled."
  Causes:
  
  Workflow Status: The workflow is in a status that does not permit restarting. For example, if the workflow has already completed successfully or is currently running, it cannot be restarted.
  Workflow Definition Issues: There may be issues with the workflow definition or configuration that prevent it from being restarted.
  System Configuration: There may be system settings or configurations that restrict the ability to restart workflows under certain conditions.
  
  Solutions:
  
  
  Check Workflow Status: Verify the current status of the workflow. You can do this by navigating to the workflow log or using transaction code SWI1 (Work Item Selection) to check the status of the workflow instance.
  
  If the status is "Completed," you cannot restart it. You may need to create a new instance of the workflow.
  If the status is "In Process," you may need to wait for it to complete or terminate it if necessary.
  
  
  
  Review Workflow Definition: Ensure that the workflow definition is correctly set up and that there are no issues with the workflow steps that could prevent it from being restarted.
  
  
  Use Transaction SWI1: Use transaction SWI1 to find the specific workflow instance and check its details. This can provide insights into why the workflow cannot be restarted.
  
  
  Create a New Workflow Instance: If the workflow cannot be restarted due to its status, consider creating a new instance of the workflow instead of trying to restart the existing one.
  
  
  Consult Documentation: Review SAP documentation or notes related to workflow management for any specific guidelines or updates that may pertain to your version of SAP.
  
  
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection - Frequency), and SWI6 (Workflow Log).
  Workflow Monitoring: Use transaction SWI5 for monitoring workflows and analyzing their performance.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to workflow management.
  
  By following these steps, you should be able to diagnose and address the SWF_RUN621 error effectively.