How To Fix SWF_RUN535 - Error '&1' when calling service '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 535

• Message text: Error '&1' when calling service '&2'

What causes this issue?

A problem occurred when calling a service (for example, sending a
mail). The service has transmitted the error code '&V1&' to the calling
program.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN535 - Error '&1' when calling service '&2' ?

  The SAP error message SWF_RUN535 typically indicates an issue with a workflow that is trying to call a service but encounters a problem. The error message format is usually as follows:
  SWF_RUN535 Error '&1' when calling service '&2'
  Cause
  The error can be caused by several factors, including:
  
  Service Unavailability: The service being called is not available or is not correctly configured in the system.
  Authorization Issues: The user or the workflow may not have the necessary authorizations to call the specified service.
  Incorrect Service Configuration: The service might be incorrectly configured in the workflow or in the service registry.
  Network Issues: There may be network connectivity issues preventing the workflow from reaching the service.
  Parameter Mismatch: The parameters being passed to the service may not match the expected format or type.
  
  Solution
  To resolve the SWF_RUN535 error, you can take the following steps:
  
  
  Check Service Availability:
  
  Verify that the service is active and available. You can do this by checking the service in the SAP system or using transaction codes like SOAMANAGER to manage web services.
  
  
  
  Review Workflow Configuration:
  
  Check the workflow configuration to ensure that the service is correctly defined and that all required parameters are being passed correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the workflow has the necessary authorizations to call the service. You can use transaction SU53 to analyze authorization issues.
  
  
  
  Test the Service Independently:
  
  If possible, test the service independently (e.g., using SOAP UI or Postman) to ensure it is functioning correctly and returning the expected results.
  
  
  
  Check for Network Issues:
  
  Ensure that there are no network issues preventing the workflow from reaching the service. This may involve checking firewall settings or network configurations.
  
  
  
  Review Logs:
  
  Check the workflow logs and application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  
  
  
  Consult Documentation:
  
  Review the documentation for the specific service being called to ensure that you are using it correctly.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information
  
  
  Transaction Codes: 
  
  SWI1: Work item overview
  SWI2_FREQ: Work items by frequency
  SOAMANAGER: Web service management
  SLG1: Application log
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to the specific service or workflow you are using.
  
  
  By following these steps, you should be able to diagnose and resolve the SWF_RUN535 error in your SAP environment.