How To Fix SWF_RUN536 - Work item does not wait for rule resolution

SWF_RUN536 - Overview

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 536

• Message text: Work item does not wait for rule resolution

What causes this issue?

An external application has tried to confirm agents to the work item.
This confirmation is not possible in the current status of the work
item.

System Response

The confirmation is not taken into consideration.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

SWF_RUN536 - Details

• The SAP error message SWF_RUN536 indicates that a work item in a workflow does not wait for rule resolution. This typically occurs in scenarios where a workflow is designed to wait for a decision or input based on a rule, but the system is not configured to handle this correctly.
  
  Cause:
  
  Incorrect Workflow Configuration: The workflow may not be set up properly to wait for the rule resolution. This can happen if the workflow step is not configured to pause for a decision or if the rule is not defined correctly.
  Missing or Incorrect Rules: The rules that are supposed to be evaluated may be missing, incorrectly defined, or not activated.
  Technical Issues: There may be underlying technical issues, such as problems with the workflow engine or the rule engine, that prevent the work item from waiting for the rule resolution.
  User Authorization: The user executing the workflow may not have the necessary authorizations to