How To Fix SWF_RUN536 - Work item does not wait for rule resolution

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 536

• Message text: Work item does not wait for rule resolution

What causes this issue?

An external application has tried to confirm agents to the work item.
This confirmation is not possible in the current status of the work
item.

System Response

The confirmation is not taken into consideration.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.