How To Fix SWF_RUN523 - Error occurred when generating the notification

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 523

• Message text: Error occurred when generating the notification

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN523 - Error occurred when generating the notification ?

  The SAP error message SWF_RUN523 indicates that there was an issue when generating a notification in the workflow. This error can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing or Incorrect Configuration: The workflow might not be properly configured, leading to issues when generating notifications.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to create notifications.
  Technical Errors: There could be underlying technical issues, such as problems with the underlying database or application server.
  Incorrect Workflow Template: The workflow template being used may have errors or may not be compatible with the current system settings.
  Notification Settings: The settings for notifications in the workflow may not be correctly defined.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Review the workflow configuration to ensure that all necessary parameters are set correctly.
  Verify that the workflow template is active and correctly defined.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the workflow has the necessary authorizations to create notifications.
  Check the roles and profiles assigned to the user.
  
  
  
  Analyze Technical Logs:
  
  Use transaction codes like SLG1 (Application Log) to check for detailed error messages and logs that can provide more context about the issue.
  Look for any related dumps in transaction ST22 (Dump Analysis) that might indicate a deeper technical issue.
  
  
  
  Test Workflow:
  
  Execute the workflow in a test environment to see if the error can be replicated. This can help isolate the issue.
  If possible, try to create a simple workflow to see if notifications can be generated without issues.
  
  
  
  Check Notification Settings:
  
  Review the settings for notifications in the workflow. Ensure that the notification method (e.g., email, SAP Business Workplace) is correctly configured.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection - Frequency), and SWI6 (Work Item Overview).
  Workflow Monitoring: Use transaction SWI1 to monitor workflow instances and identify any that are stuck or have errors.
  Documentation: Refer to SAP documentation on workflow management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the SWF_RUN523 error and implement a solution to resolve it.