How To Fix SWF_RUN524 - Error reported by asynchronous agent determination

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 524

• Message text: Error reported by asynchronous agent determination

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN524 - Error reported by asynchronous agent determination ?

  The SAP error message SWF_RUN524 indicates that there is an issue with the asynchronous agent determination process in a workflow. This error typically arises when the system is unable to determine the appropriate agent for a workflow task, which can be due to various reasons such as configuration issues, missing data, or problems with the underlying business logic.
  Causes of SWF_RUN524
  
  
  Configuration Issues: The agent determination rules may not be properly configured in the workflow definition. This can include missing or incorrect settings in the workflow template.
  
  
  Missing Data: The necessary data for agent determination may be missing or incomplete. This could involve missing user assignments or organizational data.
  
  
  Authorization Issues: The user or system may not have the necessary authorizations to access the data required for agent determination.
  
  
  Business Logic Errors: There may be errors in the custom logic or function modules used for agent determination.
  
  
  System Performance: If the system is under heavy load, it may not be able to process the agent determination in a timely manner, leading to errors.
  
  
  Solutions for SWF_RUN524
  
  
  Check Workflow Configuration:
  
  Review the workflow template and ensure that the agent determination is correctly configured.
  Verify that the rules for agent determination are set up properly.
  
  
  
  Validate Data:
  
  Ensure that all necessary data for agent determination is available and correctly maintained in the system.
  Check for missing user assignments or organizational units.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the workflow has the necessary authorizations to access the required data.
  
  
  
  Debugging:
  
  Use transaction SWI1 (Work Item Selection) to analyze the workflow instance and check for any specific issues.
  You can also use transaction SWF_XI to check the logs for more detailed error messages.
  
  
  
  Check Custom Logic:
  
  If custom logic is used for agent determination, review the code for any potential errors or issues.
  
  
  
  System Performance:
  
  Monitor system performance and check for any bottlenecks that may be affecting the workflow processing.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SWI1: Work Item Selection - to analyze work items and their statuses.
  SWF_XI: Workflow Log - to view detailed logs related to workflow execution.
  SWDD: Workflow Builder - to edit and configure workflows.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on workflow configuration and agent determination.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to SWF_RUN524.
  
  
  By following these steps, you should be able to identify the root cause of the SWF_RUN524 error and implement the necessary solutions to resolve it.