How To Fix SWF_RUN525 - Recipient for missed deadline could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 525

• Message text: Recipient for missed deadline could not be determined

What causes this issue?

The recipient of a message for a missed deadline which a work item
could not be determined. This can occur as a result of incorrect
modeling or the current status of the organization model.
The time of the resolution was:
Date:,,&V1&
Time:,,&V2&

System Response

The workflow system creates a missed deadline work item without a
recipient.

How to fix this error?

You can find the work item by using the transaction
<DS:TRAN.SWI2_ADM1>work items without agents</> and assign it
recipients.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN525 - Recipient for missed deadline could not be determined ?

  The SAP error message SWF_RUN525, which states "Recipient for missed deadline could not be determined," typically occurs in the context of workflow management within SAP systems. This error indicates that the system was unable to identify a recipient for a task that has missed its deadline, which can disrupt the workflow process.
  Causes:
  
  Missing or Incorrect Workflow Configuration: The workflow may not be properly configured to handle missed deadlines, or the recipient determination rules may not be set up correctly.
  User Assignment Issues: The user or group that should receive the notification for the missed deadline may not be assigned correctly in the workflow.
  Authorization Issues: The user or group may not have the necessary authorizations to receive notifications or tasks.
  Technical Issues: There may be underlying technical issues, such as problems with the workflow engine or database inconsistencies.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Review the workflow definition to ensure that the recipient determination for missed deadlines is correctly configured.
  Ensure that the workflow has a valid fallback mechanism for determining recipients.
  
  
  
  Verify User Assignments:
  
  Check the user assignments in the workflow to ensure that the correct users or groups are assigned to receive notifications for missed deadlines.
  Make sure that the users are active and have the necessary roles.
  
  
  
  Review Authorizations:
  
  Ensure that the users or groups have the appropriate authorizations to receive workflow notifications.
  Use transaction code SU53 to check for any authorization issues.
  
  
  
  Check Workflow Logs:
  
  Use transaction SWI1 (Work Item Selection) to analyze the workflow logs and identify any specific issues related to the missed deadline.
  Look for any error messages or warnings that could provide more context.
  
  
  
  Test Workflow:
  
  If possible, test the workflow in a development or quality assurance environment to replicate the issue and identify the root cause.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection - Frequency), and SWI2_DURA (Work Item Selection - Duration) for monitoring and managing workflows.
  Workflow Documentation: Review SAP documentation related to workflow management for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the SWF_RUN525 error in your SAP system.