How To Fix SWF_RUN519 - Agent determination for step '&1' failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 519

• Message text: Agent determination for step '&1' failed

What causes this issue?

An error occurred when determining users for step &V1&. This error can
be caused by a problem in the resolution of a rule for agent
determination. See the additional messages within the workflow log.

System Response

If no recipients could be determined because the responsible agents
determined do not belong to the possible agents of the task, the work
item without recipients is set to the status <ZK>ready</>.
If an error occurs in the execution of the rule for agent determination
and if the corresponding indicator is set, the work item is set to the
status <ZK>error</>.

How to fix this error?

Remove the cause of the error and start the workflow again using the
administration environment.

Procedure for System Administrators

The following agent determination failed: &V2&
EXE,,Recipient
NOT,,Notification when editing is complete
LED,,Notification of missed latest end
LST,,Notification of missed latest start
DED,,Notification of missed requested end

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN519 - Agent determination for step '&1' failed ?

  The SAP error message SWF_RUN519 indicates that there was a failure in the agent determination process for a specific workflow step. This error typically occurs in SAP Business Workflow when the system is unable to determine the appropriate agent (user or group) responsible for executing a particular step in the workflow.
  Causes:
  
  Missing Agent Assignment: The workflow step may not have a defined agent or the agent assignment is incomplete.
  Incorrect Workflow Configuration: The workflow might be incorrectly configured, leading to issues in agent determination.
  Authorization Issues: The user or group that is supposed to be assigned as an agent may not have the necessary authorizations.
  Business Rules: If the agent determination is based on business rules, those rules may not be set up correctly or may not return any valid agents.
  User Status: The user who is supposed to be assigned as an agent may be inactive or locked in the system.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow definition in the SAP Business Workflow (transaction SWDD) to ensure that agent determination is correctly configured for the step in question.
  Agent Assignment: Ensure that the agent assignment is properly defined. You can check this in the workflow step properties.
  Review Business Rules: If agent determination is based on business rules, verify that the rules are correctly defined and that they return valid agents.
  User Authorizations: Check the authorizations of the users or groups that are supposed to be assigned as agents. Ensure they have the necessary permissions to execute the workflow step.
  Test Agent Determination: Use transaction SWI1 (Work Item Selection) to test the agent determination process and see if it returns any agents for the specific step.
  Check User Status: Verify the status of the users involved in the agent determination. Ensure they are active and not locked.
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder - to edit and configure workflows.
  SWI1: Work Item Selection - to monitor and analyze work items.
  SWI2_FREQ: To check the frequency of work items and their statuses.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on workflow configuration and agent determination.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to agent determination failures.
  
  
  By following these steps, you should be able to identify the cause of the SWF_RUN519 error and implement the necessary solutions to resolve it.