How To Fix SWF_RUN517 - Inconsistent dataset in the work item database (error code: &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 517

• Message text: Inconsistent dataset in the work item database (error code: &1)

What causes this issue?

Problems with work item: &V2&
An inconsistent dataset was determined when accessing the work item
data (for example, there is no workflow work item for a dialog work
item). Inconsistent data can only result from the manipulation of work
item data, for example, when a work item is deleted with an SQL
statement.
The following error occurred: &V1&
Error code,,meaning
001,,Parent of a work item not available
002,,Error when reading a sub-workflow with the ID &V3&

System Response

The system cancels current processing.

How to fix this error?

Correction of the dataset is only possible in exceptional cases. The
workflow instance normally has to be deleted.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN517 - Inconsistent dataset in the work item database (error code: &1) ?

  The SAP error message SWF_RUN517 indicates that there is an inconsistency in the dataset of the work item database. This error typically arises in the context of SAP Business Workflow, where the system is unable to process a work item due to issues with the underlying data.
  Cause:
  The inconsistency in the dataset can be caused by several factors, including:
  
  Database Corruption: Issues with the database that stores work item data can lead to inconsistencies.
  Incomplete Workflow Execution: If a workflow was not completed properly (e.g., due to a system crash or manual intervention), it may leave behind inconsistent data.
  Changes in Workflow Definitions: If a workflow definition is changed while instances of that workflow are still active, it can lead to inconsistencies.
  Transport Issues: If workflow definitions or related objects are transported between systems without proper synchronization, it can lead to inconsistencies.
  
  Solution:
  To resolve the SWF_RUN517 error, you can take the following steps:
  
  
  Check Workflow Logs: Review the workflow logs to identify any specific work items that are causing the issue. This can provide insight into which workflows are affected.
  
  
  Consistency Check: Use transaction SWI1 (Work Item Selection) to check for inconsistencies in the work item database. You can also use transaction SWU0 (Workflow Customizing) to perform a consistency check on the workflow.
  
  
  Reprocess Work Items: If specific work items are identified as problematic, you may need to reprocess or delete them. This can be done through transaction SWIA (Work Item Administration).
  
  
  Database Repair: If the issue is due to database corruption, you may need to perform a database repair or restore from a backup, depending on your organization's policies and procedures.
  
  
  Review Workflow Definitions: Ensure that all workflow definitions are consistent and that any changes made to workflows are properly reflected in all instances.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWIA, SWU0, and SWF_XI (for workflow monitoring).
  SAP Documentation: Review SAP documentation related to Business Workflow for best practices and troubleshooting tips.
  System Logs: Check system logs (transaction SM21) for any related errors that may provide additional context for the issue.
  
  By following these steps, you should be able to identify and resolve the inconsistency in the work item database that is causing the SWF_RUN517 error.