How To Fix SWF_FLEX_DEF237 - Required recipient for deadline action email is not provided

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_FLEX_DEF -

• Message number: 237

• Message text: Required recipient for deadline action email is not provided

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_FLEX_DEF237 - Required recipient for deadline action email is not provided ?

  The SAP error message SWF_FLEX_DEF237 indicates that a required recipient for a deadline action email is not provided in the workflow configuration. This typically occurs in SAP Business Workflow when a deadline is set for a task, and the system is unable to determine who should receive the notification email regarding that deadline.
  Cause:
  
  Missing Recipient Configuration: The workflow definition may not have a recipient defined for the deadline action. This could be due to a misconfiguration in the workflow settings.
  User Assignment Issues: The user or role that is supposed to receive the email notification may not be correctly assigned or may not exist in the system.
  Email Address Not Set: The user profile may not have a valid email address configured, which prevents the system from sending the email.
  Workflow Template Issues: The workflow template used may not have the necessary settings for deadline notifications.
  
  Solution:
  
  
  Check Workflow Definition:
  
  Go to the workflow definition in transaction SWDD (Workflow Builder).
  Ensure that the deadline action is configured correctly and that a recipient is specified.
  
  
  
  Assign Recipients:
  
  In the workflow definition, ensure that the recipient for the deadline action is assigned correctly. This can be a user, a role, or a position.
  
  
  
  Verify User Profiles:
  
  Check the user profiles of the intended recipients to ensure they have valid email addresses. You can do this in transaction SU01 (User Maintenance).
  Make sure that the users have the necessary authorizations to receive workflow notifications.
  
  
  
  Test Email Configuration:
  
  Ensure that the email configuration in your SAP system is set up correctly. You can test this by sending a test email from the system to verify that emails can be sent successfully.
  
  
  
  Review Workflow Template:
  
  If you are using a standard workflow template, check if there are any notes or updates from SAP regarding the template that might affect the deadline notifications.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the workflow to trace where the recipient assignment is failing. This can be done using transaction SWI1 (Work Item Selection) to analyze the work items and their properties.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SU01: User Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Documentation: Refer to the SAP Business Workflow documentation for detailed information on configuring workflows and handling notifications.
  
  By following these steps, you should be able to resolve the error message SWF_FLEX_DEF237 and ensure that the deadline action emails are sent to the appropriate recipients.