How To Fix SWF_FLEX_DEF238 - Required email template for deadline action email is not provided

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_FLEX_DEF -

• Message number: 238

• Message text: Required email template for deadline action email is not provided

Self-Explanatory Message

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• What is the cause and solution for SAP error message SWF_FLEX_DEF238 - Required email template for deadline action email is not provided ?

  The SAP error message SWF_FLEX_DEF238 indicates that a required email template for a deadline action email is not provided in the workflow configuration. This typically occurs in SAP Business Workflow when a deadline action is set up to send an email notification, but the system cannot find the necessary email template to use for that notification.
  Cause:
  
  Missing Email Template: The email template that is supposed to be used for the deadline action is not defined in the system.
  Incorrect Configuration: The workflow might be configured incorrectly, pointing to a non-existent or incorrectly named email template.
  Transport Issues: If the workflow was transported from one system to another (e.g., from development to production), the email template may not have been included in the transport.
  
  Solution:
  
  
  Create or Define Email Template:
  
  Go to the transaction code SOST to check if the email template exists.
  If it does not exist, you need to create it. You can do this using transaction SO10 (Text Management) to create a text object that will serve as your email template.
  Ensure that the template is properly formatted and contains the necessary placeholders for dynamic content.
  
  
  
  Check Workflow Configuration:
  
  Use transaction SWDD (Workflow Builder) to check the workflow definition.
  Ensure that the email template is correctly assigned to the deadline action. You can do this by navigating to the specific step in the workflow where the deadline action is defined and checking the properties.
  
  
  
  Transport the Email Template:
  
  If the workflow was transported, ensure that the email template was included in the transport request. If not, you may need to create a new transport request that includes the email template.
  
  
  
  Testing:
  
  After creating or correcting the email template, test the workflow to ensure that the email notifications are sent as expected.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for Business Workflow to understand how to create and manage email templates.
  Transaction Codes:
  
  SWDD: Workflow Builder
  SO10: Text Management
  SOST: Send Requests Overview
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to email templates in workflows.
  
  By following these steps, you should be able to resolve the error message SWF_FLEX_DEF238 and ensure that your workflow can send deadline action emails as intended.