How To Fix SWF_CST371 - Background job for shared memory update = scheduled/unnecessary

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CST - Message Class for Workflow Customizing

• Message number: 371

• Message text: Background job for shared memory update = scheduled/unnecessary

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CST371 - Background job for shared memory update = scheduled/unnecessary ?

  The SAP error message SWF_CST371 indicates that a background job for updating shared memory has been scheduled or is considered unnecessary. This message typically arises in the context of SAP Workflow and can be related to issues with the workflow runtime environment or the configuration of shared memory.
  Cause:
  
  Unnecessary Job Scheduling: The system may have determined that the background job for updating shared memory is not needed at the moment, possibly due to the absence of any active workflows that require such updates.
  Configuration Issues: There may be misconfigurations in the workflow settings or shared memory settings that lead to the job being scheduled unnecessarily.
  System Load: If the system is under heavy load, it might schedule jobs that are not essential to optimize performance.
  Workflow Runtime Issues: Problems with the workflow runtime environment can also lead to this message, indicating that the system is trying to manage resources inefficiently.
  
  Solution:
  
  Check Workflow Configuration: Review the configuration settings for workflows in your SAP system. Ensure that they are set up correctly and that there are no unnecessary jobs scheduled.
  Monitor Background Jobs: Use transaction codes like SM37 to monitor background jobs. Check if there are any jobs that are stuck or not executing as expected.
  Adjust Shared Memory Settings: If applicable, review and adjust the shared memory settings in your SAP system. This may involve tuning parameters related to memory allocation for workflows.
  System Performance: Analyze system performance and load. If the system is under heavy load, consider optimizing performance by adjusting resource allocation or scheduling jobs during off-peak hours.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP frequently releases updates and patches that can resolve known issues.
  Consult Documentation: Review SAP documentation related to workflow and shared memory management for best practices and troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection by Frequency), and SWI2_DURA (Work Item Selection by Duration) for monitoring workflows.
  SAP Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it impacts critical business processes.
  
  By following these steps, you should be able to diagnose and resolve the SWF_CST371 error message effectively.