How To Fix SWF_CST373 - Attempt to change the interval for the buffer update failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_CST - Message Class for Workflow Customizing

• Message number: 373

• Message text: Attempt to change the interval for the buffer update failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_CST373 - Attempt to change the interval for the buffer update failed ?

  The SAP error message SWF_CST373, which states "Attempt to change the interval for the buffer update failed," typically occurs in the context of workflow management in SAP systems. This error is related to the configuration of the workflow buffer update intervals, which are crucial for the performance and efficiency of workflow processing.
  Cause:
  The error can be caused by several factors, including:
  
  Configuration Issues: The workflow buffer update intervals may not be set correctly in the system configuration.
  Authorization Problems: The user attempting to change the buffer update interval may not have the necessary authorizations to perform this action.
  System Constraints: There may be system constraints or limitations that prevent the update from being applied.
  Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the workflow configuration.
  
  Solution:
  To resolve the SWF_CST373 error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the workflow configuration settings in transaction code SWU3 (Automatic Workflow Customizing) or SWF_CONFIG.
  Ensure that the buffer update intervals are set correctly according to your business requirements.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to change the workflow buffer settings. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any related error messages or warnings that could provide more context about the issue.
  
  
  
  Database Locks:
  
  Investigate if there are any database locks that might be preventing the update. You can use transaction SM12 to check for locks.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Consult Documentation:
  
  Review the official SAP documentation for workflow management to ensure that all settings are in accordance with best practices.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: SWU3 (Automatic Workflow Customizing), SWF_CONFIG (Workflow Configuration), SM21 (System Log), SM12 (Lock Entries).
  SAP Notes: Regularly check for updates or notes related to workflow management and buffer updates.
  Workflow Management: Understanding the basics of SAP Workflow Management can help in troubleshooting and configuring workflows effectively.
  
  By following these steps, you should be able to identify and resolve the cause of the SWF_CST373 error in your SAP system.