How To Fix SUSR_DBMS023 - HANA refused user name with reason: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_DBMS - message for data base user administration

• Message number: 023

• Message text: HANA refused user name with reason: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_DBMS023 - HANA refused user name with reason: &1 ?

  The SAP error message SUSR_DBMS023 indicates that the HANA database has refused a user name for a specific reason. This error typically occurs during user authentication or when trying to create or modify user accounts in the SAP system that is connected to a HANA database.
  Cause:
  The error message can be triggered by several reasons, including but not limited to:
  
  Invalid User Name: The user name may not conform to the naming conventions or restrictions set by the HANA database. For example, it may contain invalid characters or be too long.
  Existing User Conflict: The user name may already exist in the HANA database, and the operation being performed is not allowed (e.g., trying to create a user with a name that is already taken).
  Database Configuration: There may be specific configurations or restrictions in the HANA database that prevent the creation or modification of user accounts.
  Authorization Issues: The user performing the operation may not have the necessary permissions to create or modify users in the HANA database.
  
  Solution:
  To resolve the SUSR_DBMS023 error, you can take the following steps:
  
  Check User Name: Ensure that the user name you are trying to create or modify adheres to the HANA naming conventions. Avoid special characters and ensure it is within the allowed length.
  Verify Existing Users: Check if the user name already exists in the HANA database. If it does, consider using a different name or modifying the existing user instead.
  Review Database Settings: Consult the HANA database documentation or your database administrator to understand any specific restrictions or configurations that may be affecting user creation.
  Check Authorizations: Ensure that the user account you are using to perform the operation has the necessary authorizations to create or modify users in the HANA database.
  Consult Logs: Review the system logs for more detailed error messages or information that can provide additional context about the failure.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to user management in HANA for any known issues or patches that may address this error.
  HANA Documentation: Refer to the official SAP HANA documentation for guidelines on user management and naming conventions.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.