How To Fix SUSR_DBMS021 - Password must not contain quotation marks (")

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_DBMS - message for data base user administration

• Message number: 021

• Message text: Password must not contain quotation marks (")

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_DBMS021 - Password must not contain quotation marks (") ?

  The SAP error message SUSR_DBMS021 indicates that the password you are trying to set for a user account contains quotation marks ("). This is not allowed due to security policies and restrictions in the SAP system.
  Cause:
  The error occurs when a user attempts to create or change a password that includes quotation marks. This is a restriction in the password policy to prevent potential security vulnerabilities or issues with password handling in the system.
  Solution:
  To resolve this error, you need to choose a new password that does not include any quotation marks. Here are the steps to follow:
  
  
  Choose a New Password: Select a password that meets the system's complexity requirements but does not include quotation marks (either single or double).
  
  
  Change the Password:
  
  If you are using the SAP GUI, navigate to the user management area (Transaction SU01).
  Enter the user ID for which you want to change the password.
  Go to the "Logon Data" tab.
  Enter the new password in the "Password" and "Repeat Password" fields.
  Save the changes.
  
  
  
  Test the New Password: After changing the password, log in with the new credentials to ensure that the change was successful.
  
  
  Related Information:
  
  Password Policy: Familiarize yourself with the password policy of your SAP system, as it may have specific requirements regarding length, complexity, and allowed characters.
  User Management: If you are an administrator, ensure that users are aware of the password restrictions to prevent similar issues in the future.
  SAP Notes: Check SAP Notes for any updates or additional information regarding password management and security policies.
  
  By following these steps, you should be able to resolve the SUSR_DBMS021 error and successfully set a valid password for the user account.