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How To Fix SUSR_DBMS022 - HANA refused password with reason: &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SUSR_DBMS - message for data base user administration

  • Message number: 022

  • Message text: HANA refused password with reason: &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SUSR_DBMS022 - HANA refused password with reason: &1 ?

    The SAP error message SUSR_DBMS022 indicates that the HANA database has refused a password for a user due to a specific reason, which is provided in the message as &1. This error typically occurs during authentication attempts when the password provided does not meet certain criteria or is incorrect.

    Possible Causes:

    1. Incorrect Password: The password entered may be incorrect.
    2. Password Policy Violation: The password may not comply with the HANA database's password policy (e.g., length, complexity).
    3. User Account Issues: The user account may be locked or disabled.
    4. Expired Password: The password may have expired and needs to be reset.
    5. Database Connection Issues: There may be issues with the connection to the HANA database.

    Solutions:

    1. Verify Password: Ensure that the password being used is correct. Double-check for typos or case sensitivity.
    2. Check Password Policy: Review the password policy set in the HANA database to ensure that the password meets all requirements (length, complexity, etc.).
    3. Unlock/Enable User Account: If the user account is locked or disabled, it may need to be unlocked or enabled by an administrator.
    4. Reset Password: If the password has expired, reset the password using the appropriate administrative tools or commands.
    5. Check Database Connection: Ensure that the connection to the HANA database is functioning correctly. Check network settings, database status, and any relevant logs for errors.

    Related Information:

    • SAP HANA Documentation: Refer to the official SAP HANA documentation for details on user management and password policies.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Management: Familiarize yourself with user management in SAP HANA, including how to create, modify, and delete users, as well as how to manage passwords.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.

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