How To Fix SUSR_DBMS024 - HANA version is unknown

SUSR_DBMS024 - Overview

• Message type: E = Error

• Message class: SUSR_DBMS - message for data base user administration

• Message number: 024

• Message text: HANA version is unknown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_DBMS024 - HANA version is unknown ?

  The SAP error message SUSR_DBMS024 indicating that the "HANA version is unknown" typically arises when there is an issue with the connection between the SAP system and the HANA database. This can occur due to various reasons, such as misconfiguration, version incompatibility, or issues with the database itself.
  Causes:
  
  Database Connection Issues: The SAP system may not be able to connect to the HANA database due to network issues, incorrect connection parameters, or database service not running.
  Version Incompatibility: The version of the HANA database may not be compatible with the version of the SAP application you are using.
  Missing or Incorrect Database Configuration: The database configuration in the SAP system may be incomplete or incorrect, leading to the inability to determine the HANA version.
  Database Driver Issues: The database drivers used by the SAP system to connect to HANA may be outdated or not properly installed.
  
  Solutions:
  
  
  Check Database Connection:
  
  Verify that the HANA database is up