How To Fix SUSR_CUA_TOOLS005 - Child system &1 is not connected to the central CUA system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CUA_TOOLS - Additional Tools for Central User Administration

• Message number: 005

• Message text: Child system &1 is not connected to the central CUA system &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CUA_TOOLS005 - Child system &1 is not connected to the central CUA system &2 ?

  The SAP error message SUSR_CUA_TOOLS005 indicates that a child system (client) is not properly connected to the central CUA (Central User Administration) system. This can occur in environments where multiple SAP systems are managed under a central user administration setup.
  Cause:
  The error can be caused by several factors, including:
  
  Connection Issues: The child system may not be properly connected to the central CUA system due to network issues or incorrect configuration.
  Configuration Errors: The CUA configuration in the child system may be incomplete or incorrect.
  Authorization Issues: The user may not have the necessary authorizations to access the child system.
  System Status: The child system may be down or not available for connection.
  RFC Destination: The RFC (Remote Function Call) destination for the child system may not be set up correctly in the central system.
  
  Solution:
  To resolve the issue, you can follow these steps:
  
  
  Check RFC Connection:
  
  Go to transaction SM59 in the central CUA system.
  Verify that the RFC destination for the child system is correctly configured and that the connection is working. Test the connection to ensure it is active.
  
  
  
  Verify CUA Configuration:
  
  In the central CUA system, check the configuration settings for the child system using transaction SU01 or SU10.
  Ensure that the child system is correctly defined in the CUA settings.
  
  
  
  Check Authorizations:
  
  Ensure that the user trying to access the child system has the necessary authorizations in both the central and child systems.
  
  
  
  System Availability:
  
  Confirm that the child system is up and running. You can check the system status in transaction SM51 or by logging into the child system directly.
  
  
  
  Review Logs:
  
  Check the system logs for any additional error messages that might provide more context about the issue. You can use transaction SM21 to view the system log.
  
  
  
  Reconfigure CUA:
  
  If necessary, you may need to reconfigure the CUA settings for the child system. This can involve removing and re-adding the child system in the CUA configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CUA for any specific instructions or troubleshooting steps that may apply to your version of SAP.
  
  
  
  Related Information:
  
  CUA Overview: Central User Administration allows for centralized management of user accounts across multiple SAP systems.
  SAP Notes: Check SAP Notes for any known issues or patches related to CUA and the specific error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01, SU10, SM59, and SM21 for user management and system monitoring.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.