Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now

Close

How To Fix SUSR_CUA_TOOLS007 - Users of system &1 are not fully compared


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SUSR_CUA_TOOLS - Additional Tools for Central User Administration

  • Message number: 007

  • Message text: Users of system &1 are not fully compared

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SUSR_CUA_TOOLS007 - Users of system &1 are not fully compared ?

    The SAP error message SUSR_CUA_TOOLS007 indicates that there is an inconsistency in the user comparison between the Central User Administration (CUA) system and the child systems. Specifically, it means that the users in the specified system (denoted by &1) are not fully compared with the users in the CUA.

    Cause:

    This error typically arises due to one of the following reasons:

    1. Incomplete User Comparison: The user comparison process has not been executed or completed successfully for the specified child system.
    2. Changes in User Data: There may have been changes in user data (like roles, profiles, etc.) in the CUA or child system that have not been synchronized.
    3. Authorization Issues: The user executing the comparison may not have the necessary authorizations to perform the user comparison.
    4. Technical Issues: There could be technical issues or inconsistencies in the CUA setup or configuration.

    Solution:

    To resolve the error, you can follow these steps:

    1. Execute User Comparison:

      • Go to transaction SU01 or SU10 in the CUA system.
      • Navigate to the CUA administration transaction, usually SU01 or SU10.
      • Execute the user comparison for the affected child system. You can do this by using transaction SCUA (Central User Administration) and selecting the child system to perform the comparison.
    2. Check Comparison Logs:

      • After executing the comparison, check the logs for any errors or warnings that might indicate why the comparison was not fully successful.
    3. Review Authorizations:

      • Ensure that the user performing the comparison has the necessary authorizations to manage users in both the CUA and child systems.
    4. Manual Synchronization:

      • If automatic comparison does not resolve the issue, you may need to manually synchronize user data between the CUA and the child system.
    5. Check for Technical Issues:

      • Review the configuration of the CUA setup to ensure that it is correctly configured.
      • Check for any system errors or issues in the child system that might be affecting the user comparison.
    6. Consult SAP Notes:

      • Look for relevant SAP Notes that might address specific issues related to the SUSR_CUA_TOOLS007 error. SAP Notes often provide patches or additional guidance for known issues.

    Related Information:

    • Transaction Codes:
      • SCUA: Central User Administration
      • SU01: User Maintenance
      • SU10: Mass User Maintenance
    • Documentation: Refer to SAP Help documentation for Central User Administration for detailed guidance on user management and comparison processes.
    • SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.

    By following these steps, you should be able to resolve the SUSR_CUA_TOOLS007 error and ensure that user data is consistent between the CUA and the child systems.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker