How To Fix SUSR_CERT007 - Empty certificate request

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CERT - User Certificates Administration

• Message number: 007

• Message text: Empty certificate request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CERT007 - Empty certificate request ?

  The SAP error message SUSR_CERT007: Empty certificate request typically occurs when there is an issue with the digital certificate request process in the SAP system. This error indicates that the system is trying to process a certificate request, but the request is empty or not properly formed.
  Causes:
  
  Incomplete Data: The certificate request may not have been filled out completely, leading to an empty request.
  Configuration Issues: There may be misconfigurations in the system settings related to the certificate generation process.
  User Authorization: The user attempting to create or manage the certificate may not have the necessary authorizations.
  Technical Errors: There could be underlying technical issues or bugs in the SAP system that prevent the request from being processed correctly.
  
  Solutions:
  
  Check Input Data: Ensure that all required fields in the certificate request are filled out correctly. Verify that the necessary information is provided.
  Review Configuration: Check the configuration settings related to the certificate management in the SAP system. Ensure that the settings are correct and that the system is properly configured to handle certificate requests.
  User Authorizations: Verify that the user has the appropriate authorizations to create and manage certificate requests. If not, adjust the user roles and permissions accordingly.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue. This can help identify if there are any underlying technical problems.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide more detailed troubleshooting steps based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF (for service activation) and STRUST (for managing SSL certificates) that may be involved in the certificate management process.
  Documentation: Review SAP documentation related to digital certificates and security settings to ensure compliance with best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the SUSR_CERT007 error in your SAP system.