How To Fix SUI_SUPPORT013 - Internal error occurred &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SUI_SUPPORT - Messages for UI Support tools

• Message number: 013

• Message text: Internal error occurred &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUI_SUPPORT013 - Internal error occurred &1 ?

  The SAP error message SUI_SUPPORT013 indicates that an internal error has occurred in the system, and it typically includes a specific error code or message that can provide more context about the issue. This error can arise in various scenarios, often related to the SAP User Interface (UI) or during specific transactions.
  Possible Causes:
  
  System Configuration Issues: Misconfigurations in the SAP system settings or user interface settings can lead to this error.
  Data Inconsistencies: Inconsistent or corrupted data in the database can trigger internal errors.
  Software Bugs: There may be bugs in the SAP software or specific patches that have not been applied.
  Authorization Issues: Lack of proper authorizations for the user trying to perform a specific action can lead to internal errors.
  Performance Issues: High system load or performance bottlenecks can sometimes cause unexpected internal errors.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that might address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Review System Logs: Check the system logs (transaction codes like SM21) for more detailed error messages that can provide insight into what caused the internal error.
  Data Consistency Check: Run consistency checks on the relevant data or tables to ensure there are no corrupt entries.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  System Performance: Monitor system performance and check for any resource bottlenecks. If the system is under heavy load, consider optimizing performance.
  Update Software: Ensure that your SAP system is up to date with the latest patches and updates. Sometimes, applying the latest support packages can resolve internal errors.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message, context, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SU53 (Authorization Check) to help diagnose the issue.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may contain troubleshooting steps for common errors.
  
  By following these steps, you should be able to diagnose and potentially resolve the SUI_SUPPORT013 error in your SAP system.