How To Fix SUI_SUPPORT011 - Scanner profile is not active: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SUI_SUPPORT - Messages for UI Support tools

• Message number: 011

• Message text: Scanner profile is not active: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUI_SUPPORT011 - Scanner profile is not active: &1 ?

  The SAP error message SUI_SUPPORT011 indicates that a scanner profile is not active in the system. This error typically arises when trying to use a scanner or a related functionality that requires a specific scanner profile to be configured and activated.
  Cause:
  
  Inactive Scanner Profile: The scanner profile that is being referenced in the error message is not active in the system.
  Configuration Issues: There may be issues with the configuration of the scanner profiles in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access or activate the scanner profile.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Scanner Profile Configuration:
  
  Go to the transaction code SUI (Scanner User Interface).
  Check the list of available scanner profiles and ensure that the profile you are trying to use is listed and correctly configured.
  
  
  
  Activate the Scanner Profile:
  
  If the profile is inactive, you will need to activate it. This can usually be done within the same transaction (SUI) or through the relevant configuration settings in your SAP system.
  Ensure that the profile settings are correct and meet the requirements for the scanning process you are trying to perform.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the scanner profile. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on configuring and activating scanner profiles, as the steps may vary depending on the version of SAP you are using.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SUI for scanner configuration.
  SAP Notes: Check for any SAP Notes related to scanner profiles and the specific error message for additional troubleshooting steps or patches.
  User Manuals: Review user manuals or guides related to the scanner functionality in your SAP environment for best practices and configuration tips.
  
  By following these steps, you should be able to resolve the SUI_SUPPORT011 error and successfully activate the required scanner profile.